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Contact Us

Call Us

Speak to our friendly Australian staff

1300 556 842

We're: Open but busy
Estimated hold time: > 10 min
9AM - 6PM (Mon - Fri)

Email Us

We'll get back to you within 48 hours

Sales Enquiries
Billing Enquiries
Technical Enquiries


For pre-approved correspondence only

PO BOX A2279
Sydney South NSW 1235


We'll Contact You

We'll get back to you within 48 hours


Why We're Different

It's the little things that count. When you speak to us, you'll notice that:

  • No time wasting: If you're ever on hold you can press '1' and keep your place in the queue and we'll call you back;
  • Easy to understand: You'll always speak to an exceptionally well trained Australian;
  • Familiar and personal: When you call, we try to connect you to the last team member with whom you spoke;
  • Always on the ball: Our staff write a detailed summary of the call so you don't need to re-explain yourself if you call back; and
  • Sophisticated: Update your payment details or make changes to your account 24/7 with our smart phone and online systems. Change your ADSL2+ plan instantly mid month, buy data blocks or add a new service.